Benson Thuo
Verified Expert in Engineering
Support Specialist Developer
Benson is a highly skilled security and network developer with a solid IT background and a proven history of excellence in implementations, post-go-live support, cybersecurity, and network and system administration. He has expertise in renowned companies across diverse sectors, including agriculture, telecommunications, carbon credit, and event management. Currently overseeing the IT security of more than fifty companies, Benson's adaptability and proficiency make him a standout professional,
Portfolio
Experience
Availability
Preferred Environment
Google AppSheet, Google Workspace, MDM, MacOS, SAP Security, SAP, System Administration, Windows, Infrastructure, Office 365
The most amazing...
...achievement was implementing a program ensuring the segregation of duties and compliance with SOX, mitigating fraud risks and enhancing privacy and compliance.
Work Experience
Systems Developer
Real Estate Company (via Toptal)
- Integrated email systems with a wide array of applications and platforms. This streamlined the flow of data, ultimately expediting decision-making and culminating a more agile organization in the realm of third-party relationships.
- Devised a video hosting solution with a strong emphasis on data privacy. Ensured the integrity of videos by preventing tampering and modifications, guaranteeing free from any manipulation or distortion.
- Implemented an innovative email tracking solution, offering real-time insight into email interactions. This enhancement empowers data-driven decision-making and optimizes communication strategies through seamless integration.
IT Support | Security Specialist
Carbon Credit Company (via Toptal)
- Designed and implemented workflows for the onboarding process and transformed the task into a seamless, efficient, and secure process. Ensured strict adherence to security protocols and compliance standards, mitigating risks and boosting integrity.
- Designed reports that generate insights into mobile device management to efficiently manage a diverse array of devices across multiple countries and time zones with real-time visibility into the progress of device set up for our international users.
- Developed a comprehensive and forward-looking ICT policy that addresses the ever-evolving technological landscape. This policy is a guiding beacon, aligning our organization's IT initiatives with its overarching goals and objectives.
SAP Security Administrator
Kenya Tea Development Agency Limted
- Led a team of five, encompassing system administrators and quality assurance professionals, to oversee a significant SAP implementation for a sales and marketing firm, resulting in process optimization and increased operational efficiency.
- Achieved success by coaching and evaluating three developers while effectively managing the configuration, administration, and maintenance of SAP end user accounts. Ensured seamless permissions and access rights.
- Guided management in implementing segregation of duties compliance within the SAP controlling module. Established controlled restrictions across areas, orders, cost centers, and groups, mitigating fraud risks.
- Managed user authorization and account administration for over 60 companies, effectively reducing the risk of fraud and upholding data privacy standards.
- Exemplified outstanding project management expertise, ensuring a smooth system migration within designated release timelines. Diligently recorded modifications and obtained approvals, assuring a successful and punctual implementation.
- Deployed security tools to enhance the protection of SAP ERP systems for more than 60 organizations, safeguarding them against unauthorized code breaches.
- Demonstrated a commitment to safeguarding vital information, earning a reputation as a trusted guardian of digital assets.
- Implemented robust monitoring, detection, and prevention measures to fortify data security and enhance overall cyber resilience.
System and Network Administrator
Kenya Tea Development Agency Limited
- Crafted network specifications by carefully examining user requirements, workflow, access, and security prerequisites, ensuring optimal performance and functionality.
- Designed, configured, and analyzed requirements for deploying various applications, managing over 60 servers at the head office.
- Assessed the current architecture, identified business security issues and vulnerabilities, and implemented effective remedial measures.
- Achieved consistent network performance by diligently monitoring and analyzing usage trends and optimizing performance.
- Addressed and resolved network issues across seven regional offices, all 68 factories, and KTDA subsidiaries, escalating to ICT services when required.
- Achieved successful guidance on networking standards and specifications to address diverse networking requirements while effectively evaluating and deploying cutting-edge technologies to enhance performance.
- Managed and executed networking projects within the organization, ensuring strict adherence to established standards and procedures.
- Identified potential network infrastructure system threats, diligently monitored and analyzed the intrusion detection system (IDS), and effectively implemented mitigation measures.
- Achieved the preservation of network, system, and application integrity and security through the technical enforcement of organizational security policies.
- Collaborated with key stakeholders, including ICT-Services, ICT Business Systems, RICTCs, FSAs, and a security administrator, to guarantee network availability and seamless server system resource management.
Chief Technology Officer
Sunflower Events
- Led a 4-person technical team in developing and implementing a comprehensive IT infrastructure solution, encompassing software, IT networks, and IT security domains.
- Implemented an accounting application, eliminating manual processes and paperwork, significantly enhancing process efficiency. Streamlined payroll operations and facilitated the generation of essential reports.
- Implemented remote work software that enabled 10+ users to work from home during the COVID-19 period. The same application helped me to support remote users and ensured business process continuity.
IT Solutions Architect
Safaricom
- Designed information systems that deliver strategically using business acumen and understanding organization strategy. Showed strong knowledge of enterprise architecture methodologies such as TOGAF or the equivalent.
- Assessed a broad range of information solutions and products, particularly document management, collaboration, and content management.
- Explained technical concepts to lay audiences and worked with board-level stakeholders.
ICT Officer
Nexus Networx
- Offered technical support on-site, via phone, or by email.
- Configured computer networks and structured cabling.
- Installed hardware and software systems and maintained or repaired equipment.
- Provided technical support services and closed-circuit television installation.
Experience
Project Imarisha for Kenya Tea Development Agency Limited
http://news.sap.com/africa/2022/09/kenya-tea-development-agency-brews-perfect-technology-mix/Efficient SAP ERP implementation: seamless SAP ERP deployment. Ensuring the implementation process was smooth and aligned with each company's unique requirements.
Thorough users, roles, and authorizations management: data security and access controls meticulously defined user roles and authorizations for various personnel within each organization by tailoring the configurations to match specific roles and responsibilities and enhanced system integrity, reducing the risk of unauthorized access and data breaches.
Cross-module expertise: Our comprehensive expertise spanned multiple modules, including finance, controlling, sales and distribution, and quality assurance. This proficiency allowed us to address the diverse needs of each company and ensure the ERP's seamless integration with existing systems and processes.
Streamlining Onboarding Excellence
The workflow also ensured strict adherence to security protocols and compliance standards, mitigating potential risks and bolstering data integrity. By automating this critical process, you have freed up valuable time for HR and IT teams to focus on strategic initiatives, driving innovation and growth throughout the organization.
Accounting and Payroll Automation Using Quickbooks
Empowering Informed Decisions with Comprehensive Reports
The reports provide real-time visibility into the status of Rippling agent installations, enabling the IT department to monitor and manage device onboarding seamlessly. This enhanced oversight has resulted in reduced set up times, ensuring that new employees can access the resources they need from the moment they join the team. The reports capture device condition, and health has proactively identified and addressed potential hardware and software issues. Maintenance teams can now optimize their workflows, minimizing downtime and maximizing productivity across the organization. The computer inventory reports have streamlined asset tracking and resource allocation.
Skills
Languages
ABAP, PHP, Java, HTML, SQL, C#
Tools
SAP Security, VPN, SAP Quality Assurance (QA), SAP Portal, SAP Controlling (CO), SAP S/4HANA, Microsoft Excel, Spreadsheets, Microsoft Exchange, Microsoft Teams, Microsoft Outlook, SAP Solution Management, VMware, SAP Workflow, SAP Plant Maintenance (PM), Slack, Zoom, Notion, Azure Active Directory B2C (ADB2C)
Paradigms
Scrum, Agile, Penetration Testing, Change Management, Testing, ITIL, Requirements Analysis, Database Design, Agile Software Development
Platforms
Windows, SAP HANA, Linux, Microsoft, Windows Server, MacOS, Windows Server 2016, Google Cloud Platform (GCP), Azure, WordPress, Amazon Web Services (AWS), Google AppSheet
Storage
FibreChannel, Database Security, Google Cloud, Database Modeling, Azure Active Directory, Databases, SAP S/4HANA Cloud
Industry Expertise
Cybersecurity, Network Security
Other
SAP, SAP HR Security, SAP BI Security, Networks, IP Networks, WiFi, Cisco, Cisco Switches, Firewalls, Authorization, Data Privacy, Networking, Policy, SAP Enterprise Portal, Microsoft Office, Web Development, Algorithms, Data Structures, Scrum Master, Scrum Product Owner, Authentication, User Authentication, IT Audits, Back-end Admin Systems, SANs, Business Continuity Planning (BCP), Disaster Recovery Plans (DRP), Cisco Routers, LAN, WAN, Access Control, DNS, Linux Servers, SAP ERP, Customer Support, Solution Design, Presales, Projects, CCNA, CompTIA Network+ Certification, IT Infrastructure, SAP Implementation, SAP Integration, User Roles, IT Support, IT Security, Security, MacBook, System Administration, Monitoring, Procure to Pay, IoT Security, Antivirus Software, Anti-spam Protection, Google, Network Protocols, Google+, L3 Network Protocol, HR Tools, Site Reliability Engineering (SRE), System Service & Hardware Control, IT, IT Networking, Infrastructure, Technical Writing, Technical Documentation, Documentation, FortiGate, DHCP, Universal Router, Dynamic Host Configuration Protocol (DHCP), Wireless Systems, Fortinet Firewall Configuration, Hotspot, PCI, Servers, Architecture, Design, Enterprise Resource Planning (ERP), Active Directory Federation, Excel Expert, CTO, Leadership, Information Security, IT Administration, GoDaddy, Microsoft 365, Windows 11, SAP Testing, IT Management, Reports, Office 365, IT Automation, Solution Architecture, Windows System Administration, Gmail, Email, Google Workspace, Business Services, DNS Configuration, Technical Consulting, Technical Leadership, Windows 10, English, Mail Servers, SMTP, DNS Servers, IMAP, Outlook, Network Administration, DMZ Networks, Network Operation Centers (NOC), Audits, SAP HCM, IP PBX, PBX, VLANs, SAP Warehouse Management System (WMS), Network Management Stations (NMS), APIs, Business to Business (B2B), Data Encryption, eCommerce, IT Project Management, Multiprotocol Label Switching (MPLS), Domain DNS Setup, Cisco Wireless, User Flows, Troubleshooting, Intuit QuickBooks, QuickBooks Point of Sale, QuickBooks Online, QuickBooks Advance Reporting, Excel 365, Mobile Device Management (MDM), iOS Mobile Device Management (MDM), Workflow, HubSpot CRM, HubSpot, MDM
Frameworks
Windows PowerShell
Education
Bachelor's Degree in Information Technology
Jomo Kenyatta University of Agriculture and Technology - Nairobi, Kenya
Certifications
Privacy and Data Protection for Champions
The Computer Society of Kenya
Scrum Fundamentals Certified
Scrum.org
SAP ADM950: Secure System Management
SAP
SAP ADM940: AS ABAP Authorization Concept
SAP
SAP ADM: 900 System Security Fundamentals
SAP
Salesforce Certified Administrator in Enterprise Linux
SUSE
CompTia Network + Support Skills
CompTIA
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